Our dedicated UK support team can provide support and advice for your Video Surveillance installations. If you are experience technical issues or have a technical question then please submit a query below. This will go directly to the support team, no need to wait to be connected over the phone. All support requests are picked up by highly trained and technically competent staff to ensure the best level of service.

Support Request

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Network Discovery Tool

This tool is for use with Burg IP camera systems. The tool will identify any cameras or NVRs in your current network allowing settings to be changed within the system. Download here.

Internet Explorer Camera Live View Plug-in

If you log into the camera browser screen and you do not receive an automatic prompt to install the plug-in then download, extract and run this file. Download here.